1. Company Overview
HykesLife Agri-Farm ("we," "our," or "us") is a registered distributor of Chinese bio-technology-based animal feed products. We supply sachets and 40kg premixed feed suitable for livestock, poultry, and aquaculture operations.
2. Product Information
All products are scientifically formulated animal feed supplements manufactured under strict bio-tech and quality control standards. Nutritional composition, usage, and handling instructions appear on packaging or official documentation. We may update product information, packaging, or pricing without prior notice.
3. Orders and Payments
- Orders can be placed through our official communication channels or website.
- All prices are quoted in South African Rand (ZAR) and include applicable taxes unless stated otherwise.
- Full payment is required before delivery or collection.
- Accepted payment methods include EFT, card payments, and cash on delivery (where applicable).
4. Shipping and Delivery
- We deliver across South Africa and surrounding regions.
- Estimated delivery times are provided on order confirmation but may vary due to logistics, customs, or external conditions.
- HykesLife Agri-Farm is not liable for delays caused by third-party transporters or import disruptions.
- Customers must inspect goods upon delivery and report any damages or shortages within 24 hours.
5. Returns and Refunds
- Returns are accepted only for unopened, undamaged products within 7 days of receipt.
- Refunds or replacements will be processed once the returned item has been inspected and approved.
- Opened, partially used, or improperly stored feed is not eligible for return.
- Return shipping costs are the responsibility of the buyer, except for incorrect or defective deliveries.
6. Product Quality and Liability
All feed products are supplied in accordance with manufacturer specifications and storage standards. We ensure proper handling and storage from supplier to customer, but we are not liable for damages or livestock health issues resulting from misuse, overfeeding, underfeeding, or deviation from recommended guidelines. Customers should consult a qualified veterinarian or nutritionist for feed planning and dosage.
7. Privacy and Data Protection
We respect your privacy. Personal or business information collected during orders, invoicing, or website interactions is securely stored and used solely for operational purposes in line with our Privacy Policy.
8. Intellectual Property
All materials, product names, graphics, and the HykesLife Agri-Farm logo are the property of the company or its partners. Reproduction, alteration, or use of any content without prior written consent is prohibited.
9. Amendments
We may update these Terms at any time. Revisions will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised Terms.
10. Contact Information
📍 HykesLife Agri-Farm
Durban, South Africa
📞 067 020 2929
📧 hykeslifeagrifarm@gmail.com